Newegg Hard Drive Gone Bad, They Want $9 To Ship it Back 5 Miles
OK, the drive itself was cheap! I posted about the 2TB deal a short while ago. Now that it's DOA, I'm going to have to ship it back for a replacement at my cost bringing the total price a bit higher than a special local Fry's deal.
Newegg says their deeply discounted UPS partner will give me a discounted rate - but its $9. That's not the rate I was expecting for a RMA address that's just over 5 miles from here.
Newegg really should take a close look at the online leader Amazon who would immediately send a replacement overnight shipping at my cost as well as provide a return shipping label, shipping / handling pre-paid right back to them.
After chatting online with customer service, I was able to just drop it off at their new Will Call center in City of Industry.